Human Resources: Building & Retaining High-Performing Teams

OUR SERVICES

Boost Your Hotel’s Success with HR Resources for a Stronger, More Engaged Team

At JCB Consulting, we recognize that your employees are your greatest asset. A well-trained, engaged, and motivated team is essential for delivering exceptional guest experiences and driving profitability. Our comprehensive human resources solutions ensure your hotel operates efficiently, remains compliant with labor laws, and fosters a culture of excellence.

HR Compliance & Policy Development

Standard Operating Procedures (SOPs)

Develop and implement hotel-specific SOPs that ensure consistency, efficiency, and compliance across all departments.
Conduct on-site and virtual audits to identify gaps in policies and procedures.

Employee (Associate) Handbook Guidance

Review, update, or create customized employee handbooks that align with current labor laws, brand standards, and best practices.
Ensure policies cover key areas such as workplace conduct, leave policies, and guest service expectations.

HR Compliance & Labor Law Adherence

Ensure compliance with state and federal labor regulations, wage laws, and OSHA standards to minimize risk.
Assist in handling employee grievances, disciplinary actions, and conflict resolution with professionalism and fairness.

CONTACT US

“At JCB Consulting, we firmly believe that the true strength of any business lies in its people. By empowering your team through training, engagement, and motivation, we help you create an environment where exceptional guest experiences and sustained profitability thrive, all while maintaining compliance and fostering a culture of excellence.”

—Beth Scherer, Founder

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